Delivery Information
UK Delivery
Orders are dispatched via Royal Mail, DPD or Pallet delivery. A signature is required upon receipt of the goods so please ensure someone is available to sign. You can choose to have your order sent to your workplace or an alternative address.
We work out the overall cost for delivery by weight. The costs will be displayed in your basket when you add products.
*FREE UK Mainland Delivery
For orders over £250 + vat delivery is FREE unless being dispatched to the Scottish Highlands or UK Offshore. Add your postcode to the delivery estimate box from in your basket to see if you are eligible for FREE delivery.
*Excludes all Seca and Marsden products and large products which have to be sent on pallets such as platform scales, pallet trucks scales, beam scales & medical chair scales. Please see shopping basket for delivery costs for these products.
Worldwide Delivery
Please check your shopping basket for delivery costs or contact us before placing your order for a delivery quote.
Availability and Dispatch
Subject to credit card security checks and stock availability orders received before 3:45 pm (weekdays) are usually dispatched the same day, orders received after 3:45 pm are usually dispatched the next working day.
UK Delivery Times
- Royal Mail 48 - 2 Working Days
- Royal Mail 24 - Next Working Day
- DPD - Next Working Day
- Orders to the Highlands and UK Offshore can take 1 - 2 days longer
Out of Stock Items
If an item is out of stock dispatch may take slightly longer. Sometimes we have to place out of stock items on back order, and depending on the supplier this can typically mean a delay of around 1 - 2 days. If dispatch of your order is delayed we will keep you informed by email. Whilst we will always try our best to keep delays to a minimum for you we are dependent on 3rd party suppliers and, alas, we have no control over their delivery schedules.
If you have any further questions or concerns about delivery and availability then please don't hesitate to get in touch.
